Krikriya Privacy Policy — Your Data Is Completely Safe

Krikriya (https://krikriya.onl) is a popular online gaming and Sports Betting platform in Bangladesh. Earning your trust — and keeping it — is our most important responsibility. This Privacy Policy ("Policy") clearly explains how Krikriya collects, uses, and protects your personal information.

This Policy applies to the Krikriya website, mobile app, and all other digital services. When you register, log in, or use any Krikriya service, you are considered to have accepted this Privacy Policy.

Krikriya believes privacy is a fundamental right. That is why we always strive to limit the collection and use of your data to what is strictly necessary, handled with complete transparency. If you have any questions, feel free to contact us at any time.

Krikriya collects information from you in several ways. A detailed breakdown of the data collected is provided below:

Krikriya only collects information that is genuinely necessary. No excessive or irrelevant personal data is requested.

Krikriya uses the data it collects for specific, legitimate purposes. The primary purposes are outlined below:

• Account Management: Registration confirmation, login security, and account verification.
• Service Delivery: Gaming services, transaction processing, and bonus distribution.
• Security Verification: Fraud detection, anti-money laundering monitoring, and prevention of unauthorized access.
• Legal Compliance: Compliance with applicable laws and regulations, and fulfillment of regulatory requirements.
• Service Improvement: Analyzing user experience to enhance the quality of our platform.
• Contact: Sending important updates, security alerts, and account-related notifications.
• Personalized Offers: Offering you relevant promotions and bonuses based on your preferences (subject to your consent).

Krikriya never uses your information beyond the purposes stated above. If your data ever needs to be used for a new purpose, you will be notified in advance.

Krikriya does not sell your personal information to third parties. However, data may be shared in the following limited circumstances:

• Service Provider: Payment processors (Mobile Banking, Nagad, Rocket), game software providers, and technology infrastructure partners — only the data necessary for them to deliver their services.
• Legal Obligations: Where required by court order, government investigation, or other legal obligations.
• Fraud Prevention: Relevant authorities are notified to address security threats.
• Business Changes: In the event of a change of ownership or merger of Krikriya — in which case you will be notified in advance.

All third-party providers operate under strict confidentiality agreements and may not use the information they receive for any other purpose.

Krikriya uses industry-standard technology and processes to keep your information secure. The core pillars of our security framework are:

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Data Encryption: Sensitive data in storage is protected with additional encryption.
• Access Controls: Only authorized personnel may access data in specific cases, and only to the extent necessary.
• Regular Security Audits: Routine testing is carried out to identify and address security vulnerabilities.
• Two-Factor Authentication (2FA): Two-factor authentication is available for an extra layer of account security.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.

Please keep in mind that no one can guarantee 100% security on the internet. We encourage you to stay vigilant about your account — use a strong password and never share your login credentials with anyone.

Krikriya uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience on the platform.

• Essential Cookies: Required for the site to function properly — these cannot be disabled.
• Session Cookie: Used to remember your login state — automatically cleared when the browser is closed.
• Preference Cookies: Saves your preferences such as language, theme, and similar settings.
• Analytics Cookies: Helps improve our services by reviewing how the site is used.

You can delete or block non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features of the site.

You have the following rights regarding your personal information on Krikriya:

To exercise any of the rights above, please contact our support team. We will process your request within 30 days. Please note that in some cases, legal obligations may prevent us from deleting certain data.

Krikriya retains your information only for as long as necessary. Retention periods depend on the type of data and the purpose for which it was collected:

• Account Information: For the duration the account is active and up to 5 years after closure.
• Transaction Records: A minimum of 5 years in accordance with financial regulations.
• Gaming History: Up to 3 years after account closure.
• Contact Records: Up to 2 years after the issue is resolved.
• Cookie & Session Data: Upon session expiry, or up to 1 year at most.

Once the designated retention period expires, your data is securely deleted or anonymized so it can no longer be used to identify you.

The Krikriya platform integrates third-party game software providers and payment services. These third parties may have their own privacy policies, which are outside of Krikriya's control.

• Game Provider: Software companies operating Live Casino, slots, or fish games may process gaming data on their own servers.
• Payment Provider: Mobile Banking, Nagad, Rocket, and other payment gateways operate under their own security and privacy policies.
• Analytics Tools: Tools used to monitor site performance may collect limited usage data.

Before working with any third-party provider, Krikriya verifies their security standards and only enters into agreements with trusted partners. Even so, it is advisable to review the privacy policy of any relevant third party before using their services.

Krikriya does not collect or process information from minors. Age is verified at the time of registration, and any attempt to register by someone under 18 is automatically rejected.

If you believe a minor's information has been collected by mistake, please notify us immediately. We will promptly delete the data and close the associated account.

Krikriya reserves the right to update this Privacy Policy when necessary. In the event of any changes:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, advance notice will be sent to your registered mobile number or email address.
• Continued use of our services after any changes constitutes acceptance of the updated policy.

We recommend reviewing this page regularly. No changes take effect without review by our legal team.

If you have any questions, comments, or complaints regarding this Privacy Policy, please get in touch. Our data protection team is available 24/7, 7 days a week.

We aim to respond to your request within 7 business days. Complex matters may take up to 30 days. For more details, please visit our FAQ Page View.